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How to Select a Reliable Air Conditioning Repair Company HVAC equipment runs on complicated hi-tech processors, circuitry and electronics, so it’s natural that only a skilled and knowledgeable contractor must touch it. Product quality is vital, but the dealer working on your equipment should have an even greater impact on the other essentials like cost, efficiency and longevity. Picking a NATE-certified Technician The North American Technician Excellence (NATE) organization is known as the industry authority for HVAC certification. Service techs who haven awarded a NATE certificate have passed all of the organization’s rigorous criteria and shown their superior HVAC knowledge and abilities. Remember to ask your contractor if your unit will be serviced by a NATE certified technician.
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There is simply no alternative for experience when you talk about fixing an HVAC system. There are tons of equipment brands, models, features and other options. A good contractor has a whole staff of service technicians who are skilled with any. Generally, there’s no need for them to consult the service adviser or check a technical manual, and this saves them money as well as time. Awards and Certifications If you want to compare different dealers, certifications and awards can serve as an accurate basis. Awards are usually given to HVAC contractors who have proven their outstanding commitment to customer service and the whole industry. Before you decide to hire a contractor, see if they have any of the designations listed below: > Factory Authorized Dealer > Building Performance Institute (the country’s top credentialing organization for home performance professionals) > National Comfort Institute: National Comfort Institute (an organization that makes tools and services for contractors to use in improving their business) Emergency Agreements Cooling and heating maintenance agreements are a great way to make sure your HVAC will keep performing efficiently and for a longer period. This typically usually includes two semiannual visits from qualified technicians, who will conduct a set of tests, inspections and calibrations, all meant to boost performance and discover concealed problems. Maintenance plans may also include a provision for emergency service for times when your system stops working unexpectedly. As ,most mechanical failures occur during extreme weather, customers with a maintenance agreement are served ahead of everyone. Ask your contractor for maintenance plan options that provide round-the-clock emergency service privilege. The Advantage of Going Pro A quality contractor is never reluctant to share references, certifications, awards and their work background. If you want to know their license status or if they have any outstanding complaints, you can go to your state building department. Before signing a contract or purchase agreement, a homeowner should carefully review the contractor’s resume. It’s always wise to be prudent in selecting a service professional.